Express Pods will accept returns in accordance with South Australian and Australian law. Returns are accepted with prior approval from Express Pods where a return authority number will be issued and must be with 30 days of invoice. The item must be unused and the packaging in new condition.
If a product is faulty please contact us immediately to authorise a return authorization number. If an item arrives and is faulty on arrival please contact us within 14 days.
Express Pods will only accept returns of unused goods in their original condition and packaging, accompanied by the invoice.
You must verify your order of goods upon delivery and must notify Express Pods within 14 days of receipt of any incorrect order.
If you have any questions or concerns about your order or if you request a refund, please contact us at firstname.lastname@example.org or on (08) 8347 3446.